At Hearthstone Hotel, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

Information We Collect

We only collect personal information that you voluntarily provide when you:

• Fill out a contact or inquiry form
• Submit booking related details
• Share special requests or guest preferences
• Communicate with us directly via email or phone

The information we may collect includes:

• Name
• Email address
• Phone number (if provided)
• Reservation details
• Any message or request you choose to share

This information helps us respond to your inquiries, manage your stay, and provide a smooth and comfortable guest experience.

Bookings & Third Party Services

For reservations, Hearthstone Hotel may use trusted third party booking platforms or service providers. These platforms operate under their own privacy policies, and we recommend reviewing them during the booking process.

We may also work with reliable partners for services such as payment processing, communication systems, or guest management tools, ensuring a secure and seamless experience.

Analytics and Cookies

Our website may use privacy friendly analytics tools to understand general visitor behavior such as page visits and device usage.

We do not use cookies for advertising or intrusive tracking, and we do not collect or store personal browsing data for marketing purposes.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and guest requests
• Manage reservations and related services
• Improve our services and overall guest experience
• Share relevant updates or communication only when you have opted in

We do not send promotional or marketing messages without your consent.

Data Sharing

Hearthstone Hotel does not sell or trade your personal information. Your data may only be shared with:

• Trusted service providers supporting bookings, communication, or operations
• Legal authorities when required under applicable laws

All partners are expected to maintain strict confidentiality and data protection standards.

Data Security

We take appropriate measures to protect your information by:

• Using secure and encrypted systems
• Restricting access to authorized personnel only
• Regularly reviewing our data handling practices

Our goal is to ensure your data remains safe and protected at all times.

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose it was collected for, including guest services and legal obligations.

You may request deletion of your personal data at any time, subject to any legal requirements we must comply with.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your data
• Request deletion of your information
• Withdraw consent where applicable
• Object to or restrict certain types of data processing

Contact Us

For any privacy related questions or requests, please contact us:

Email: reservations@micmachotel.com
Phone: +1 (902)-469-5850

We aim to respond to all requests within a reasonable timeframe.